His point wasn't really about violence in the general sense. He was saying these video games further desensitize us to the reality that opposing soldiers in war are also human beings with families and friends. I completely agree. They're not the only medium that does this; as he pointed out; but westerners are definitely coming to war from a black/white perspective of good and evil more often than not. It's a perspective that doesn't exist in the real world, but does exist in fictional media like video games to make us feel good about the random acts of virtual violence we carry out. His point about the Arab guy getting shot at in the game, who is possibly wondering why these people invaded his country and shot his family members to death with drones, was a perfect summation of this phenomenon.
In short, that was a great video and I think the guy is spot on. Our media is a reflection of our fallacious monkeysphere morality, in which those who are foreign, different to us, or not immediately understood by us may as well not be human. It's scary to think about.
